The unsafe surgical procedure has had a system-wide impact on the quality of care provided at Alignment Healthcare, leading to adverse outcomes with an under-skilled team, insufficient training, lax surgical and maintenance protocols, and improper sterilization issues. These surgical hazards can potentially harm the patient, affecting the quality and functionality of their life, increasing the organization’s finances, re-operative procedures and readmissions, and increasing hospital-acquired infections due to more extended stays (Balance et al., 2023). These issues are one of the leading causes of bad organizational reputation, lack of trust within the healthcare system, increased medical errors, patient complications, and increased costs. The current assessment is based on analyzing and developing a comprehensive report on the outcomes, measures, issues, and opportunities within Alignment Healthcare for the executive leadership.
Organizational Functions, Processes, and Behaviors in High-performing Organizations
In high-performing organizations, strategic planning and effective care plan implementation are crucial to providing quality care because they use errors to improve their practice and reduce medical errors (Buljac-Samardzic et al., 2020). This ability to forecast, strategically plan their moves and implement patient-centered care effectively helps them outperform others. Alignment Healthcare requires a multi-leveled organizational change to manage safety issues such as unsafe surgical procedures, postoperative complications, patient readmission, surgical site infections, and patient satisfaction. Strategic management of unsafe surgical procedures includes developing organizational protocols for hygiene maintenance and managing surgical site infections by meticulously using operative techniques, timely administration, and appropriate preoperative arrangements like antiseptic showering, surgical attire, preoperative hair removal, and skin preparation (Ariyo et al., 2019).
In addition to the preoperative hygiene-based preparations, comprehensive learning, and simulation-based education can help nurses have more human-based interactive learning (Koukourikos et al., 2021), which can help them anticipate the risk of unsafe surgical procedures and help them learn the importance of preoperative hygiene preparations, improving the patient satisfaction and ultimately reducing postoperative risks and readmission. The goal is to mitigate the risk of unsafe surgical procedures. The Four E’s: engage, educate, execute, and evaluate—are effective strategies many organizations use (Ariyo et al., 2019).
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